Financial Field Services, LLC

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Here is what some of our existing accounts say about us:

Bob Holtan of Financial Field Services has been providing Patelco Credit Union with quality family backed service and integrity for over 6 years. We never have any concerns about accounts being handled in the best interest of the Credit Union in a timely and professional manner.
-- Melvin Bell
Collection Manager
Patelco Credit Union
San Francisco, CA

I want to thank you for the years of excellent service SAFE Credit Union has received from Financial Field Services. It is my pleasure to recommend your services to other Credit Unions. Nothing gets the attention of delinquent members faster than someone personally delivering a demand notice to their door! SAFE Credit Union has been using FFS to do just that for over 8 years. The reports we receive from FFS are informative, thorough, and refreshingly unique. Other similar companies check off the “applicable” boxes and don’t have much of a human personal feel to them. FFS’s reports are individually written and explain exactly what the representative saw while they were at the member’s home. Above all, this personal touch has always impressed me. Thank you so much Bob, for years of excellent service, and I look forward to working with you for many years to come.
-- Susan Dituri
Sr. Collections & Insurance Specialist
SAFE Credit Union
Sacramento, CA

Our company has been working with Financial Field Services for approximately 9 years. During that time, we have found their services to be very valuable when attempting to establish a line of communication. We have also found their information helpful in discovering that the address that we have is vacant or that there are new residents at that address. They have also obtained useful information by speaking with neighbors, roommates, etc. In some cases we have been able to pass this information to our repossession companies which have assisted them in finding our collateral. Bob and Mary Holtan are very pleasant to deal with and are always accessible when calling with a question or asking for a status request. It has been my pleasure to deal with both of them.
-- Marti Diederick-Rubino
Loan Adjustment Manager
Community First Credit Union
Santa Rosa, CA.

Financial Field Services, LLC, is located in the San Francisco Bay Area, minutes from the Golden Gate Bridge.

We have been assisting Credit Unions for approximately twenty (20) years. Our goal is to assist you in re-establishing communications with you and your Members. The Credit Unions we work with have found FINANCIAL FIELD SERVICES, LLC, to be a very effective “collection tool.” We accomplish this by:

Personally calling on Member’s home or work
We cover the entire U.S., Alaska and Hawaii

We are Bonded and insured
We email or fax you a detailed report consisting of:
  • Member’s response and reaction to our request
  • Neighborhood conditions
  • Amount collected
  • Workplace, home phone and/or cellphone numbers
  • Condition of collateral
  • If Member is not home, we check with neighbors and leave the Demand Letter (enveloped and marked confidential) which states they must contact you within 72 hours
  • This Program is revenue neutral